Japan Ichiban Tours
Website: https://japanichibantours.com
Last Updated: July 2026
Japan Ichiban Tours (‘we’, ‘us’, or ‘our’) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights when you visit or use our website at japanichibantours.com, make a booking, or contact us.
By using our website, you agree to the collection and use of information as described in this policy.
Who We Are
Japan Ichiban Tours is a private tour operator offering private day trips, multi-day trips, transfers, and tickets across Japan, including destinations such as Tokyo, Kyoto, Osaka, Hiroshima, Hakone, Nara, Okinawa, and more.
For any privacy-related questions, you can contact us via our Contact page at https://japanichibantours.com/contact-us/ or through our WhatsApp chat available on the website.
What Information We Collect
We collect the following types of personal information:
a) Information you provide directly:
● Full name
● Email address
● Phone number / WhatsApp number
● Number of guests in your group
● Travel dates and preferred itinerary
● Hotel or pickup location in Japan
● Any special requests or preferences shared during booking or enquiry
b) Information collected automatically when you visit our website:
● IP address and approximate location
● Browser type and device information
● Pages visited and time spent on the website
● Referring website or source (e.g. Google, Facebook, direct)
● Cookies and similar tracking technologies
c) Information collected through third-party integrations:
● Google Analytics — website traffic and user behaviour data
● Google Search Console — search performance data
● Meta Pixel (Facebook/Instagram) — ad performance and remarketing data
● Joinchat / WhatsApp widget — chat enquiries initiated through the website
● Newsletter subscription — email address if you subscribe to our newsletter
How We Use Your Information
We use the information we collect for the following purposes:
● To process and confirm your tour booking or enquiry
● To send you booking confirmations, itinerary details, and tour information
● To respond to your questions or messages via email, WhatsApp, or live chat
● To personalise your experience and tailor tour recommendations to your preferences
● To send our newsletter if you have subscribed (you can unsubscribe at any time)
● To improve our website, services, and user experience based on how visitors use the site
● To run and measure the performance of our advertising campaigns on Google and Meta (Facebook/Instagram)
● To comply with legal obligations where required
Payments
Japan Ichiban Tours offers a ‘Book Now Pay Later’ option. When you proceed to payment, you will be redirected to a secure third-party payment processor. We do not store your credit card or payment details on our website.
We accept the following payment methods as displayed on our website: Visa, Mastercard, American Express, PayPal, and other methods shown at checkout.
All payment transactions are encrypted and processed securely by our payment provider.
Cookies
Our website uses cookies to improve your browsing experience and to help us understand how visitors use the site.
Types of cookies we use:
● Essential cookies — required for the website to function correctly
● Analytics cookies — used by Google Analytics to track website traffic and behaviour
● Marketing cookies — used by Meta Pixel to serve relevant ads on Facebook and Instagram
● Preference cookies — used to remember your settings and preferences
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.
Third-Party Services
We use trusted third-party services to operate our website and deliver our services. These may receive your data only to the extent necessary to perform their function:
● Google LLC — Analytics, Search Console, and advertising (Google Ads)
● Meta Platforms Inc. — Facebook and Instagram advertising via Meta Pixel
● Joinchat — WhatsApp chat widget on the website
● WordPress and WooCommerce — website platform and booking/product management
● Trustpilot — customer review platform
● Newsletter provider — email marketing (if you have subscribed)
These third parties have their own privacy policies and we encourage you to review them. We do not sell your personal data to any third party.
Social Media
Japan Ichiban Tours maintains active profiles on the following platforms: Facebook, Instagram, TikTok, YouTube, X (Twitter), and Threads. If you interact with us on social media, your interactions are subject to the respective platform’s privacy policy.
We may use content shared publicly on social media (such as reviews or tagged posts) for promotional purposes. If you would like us to remove any such content, please contact us.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking and enquiry records are retained for a period of up to 3 years for business and legal compliance purposes. You may request deletion of your data at any time (see Your Rights below).
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
● The right to access the personal data we hold about you
● The right to correct inaccurate or incomplete data
● The right to request deletion of your personal data
● The right to withdraw consent for marketing communications at any time
● The right to object to how we process your data
● The right to data portability
To exercise any of these rights, please contact us through our Contact page at https://japanichibantours.com/contact-us/ or via WhatsApp. We will respond within a reasonable timeframe.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security
Links to Other Websites
Our website may contain links to third-party websites such as payment providers, review platforms, or social media channels. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The updated policy will be published on this page with a revised ‘Last Updated’ date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please get in touch:
● Website: https://japanichibantours.com/contact-us/
● WhatsApp: Available via the chat widget on our website
● Social Media: @japan_ichiban_tours (Instagram) | @japanichibantours (Facebook, TikTok, YouTube)
